Privacy Policy
PROSLEEP IKE has fully complied with the new Regulation on the protection of personal data and has cultivated a corporate culture among all its staff by drawing up a code of conduct for the protection of personal data. The company complies with the applicable legislation on the Protection of Personal Data. Please read this Privacy and Personal Data Protection Statement (hereinafter referred to as “the Statement”) in order to learn more about the type of information we collect about you through this website and how we use this information.
PROSLEEP IKE also collects personal data in the context of providing professional services (see below for more information).
As part of this fundamental obligation, PROSLEEP IKE is committed to protecting and appropriately using personal information (often referred to as "personal data") collected either online or through the professional services it provides, or through communication/collaboration with any third party.
In general, our purpose is to collect only personal data voluntarily provided by online visitors so that we can provide them with information and/or services or information regarding business opportunities or purchases in the context of concluding a contract for the sale of goods.
Please review this Statement to learn more about how we collect, store, use, transfer and protect the information/personal data we receive.
1. Collection and use of Personal Data
We receive your personal data if you choose to provide it — for example, if you contact us by email or if you register as a subscriber for certain services. In some cases, you may have previously provided your Personal Data to our company.
If you choose to register or log in to one of our websites using a third-party single sign-on service that authenticates your identity and links your social media login information (Facebook, Google), we collect any information or content required for registration or login that you have given the social media provider permission to share with us, such as your name and email address. The collection of other information may depend on the privacy settings you have set with the social media provider, so please review the privacy statement or policy of the relevant service.
By registering and/or submitting your personal data to our company, you also consent to the use of this data in accordance with this Statement. Your personal data is not used for other purposes, unless we obtain your permission, or unless this is required or permitted by law or professional standards. For example, if you register on our website by creating an account and provide information about your preferences, we will use this information to personalize your user experience. When you register or log in using a third-party single sign-on service, we may identify you as the same user regardless of the use of different devices and personalize your user experience on any other Prosleep websites you visit. If you send us your resume (CV) in order to apply online for a job at PROSLEEP IKE , we will use the information you provide to see if you match our company's existing job opportunities.
In some cases where you have registered for certain services, we may temporarily store your email address until we receive confirmation of the information you provided via email (by sending an email to the address you provided as part of your registration to confirm your registration request and to provide your consent to the collection and processing of the data you sent us for the specific purpose disclosed to you).
Our company generally collects only personal data that is necessary to meet your requests in compliance with the basic principle of processing limitation of the new Regulation 2016/679 EU. Where additional, optional information is sought, you will be informed about this at the time of data collection and the purpose for which the additional information serves.
Our company collects “sensitive” personal data only when the individuals in question voluntarily provide us with such data or when such data is required or permitted by law. Please do not provide sensitive data to our company unless this is required for the purpose of providing the personal data and do not provide sensitive data to our company under any circumstances unless you hereby consent to our company using such data for its legitimate business purposes and consent to the transmission and storage of such data to and in our company’s databases.
1.1 Automatic collection of Personal Data
In some cases, the company and its service providers use cookies, web beacons and other technologies to automatically collect certain categories of data when you visit us online, as well as through the electronic messages we may exchange. The collection of this data allows us to personalize your online experience, improve the performance, usability and effectiveness of the company's online presence and evaluate the effectiveness of our marketing activities.
1.1.1 IP addresses
An IP address is a number assigned to your computer whenever you access the Internet. It allows computers and network servers to identify and communicate with each other. The IP addresses from which visitors appear to originate may be recorded for information technology security and systems diagnostics purposes. This data may also be used in aggregate form to analyze trends and website performance.
1.1.2 Cookies – See details in the cookies policy.
Cookies may be placed on your computer or internet-enabled device whenever you visit us online. This allows the website to remember your computer or device and serves several purposes.
On some of our websites, a banner will appear asking you to consent to the collection of cookies. If you do not consent, your computer or internet-enabled device will not be tracked for marketing activities. A secondary type of cookie, referred to as "user-input" cookies, may be required to ensure necessary functionality. These cookies will not be blocked through the use of this banner.
Your choice will be stored in a cookie and will be valid for a period of 90 days . If you wish to revoke your choice, you can do so by deleting your browser cookies.
Although most browsers automatically accept cookies, you can choose whether or not to accept cookies through your browser settings (often found in your browser's Tools or Preferences menu). You can also delete cookies from your device at any time. However, please be aware that if you do not accept cookies, you may not be able to fully experience some of the features of our website.
Additional information regarding cookie management can be found in the "Help" folder of your browser or through websites such as www.allaboutcookies.org.
Below is a list of the types of cookies we use on our websites.
| Purpose | Description | Type and Duration |
|---|---|---|
| Performance (e.g. user's browser) | Our websites are built using common web platforms. These platforms have embedded cookies that help with compatibility issues (e.g., to determine your browser type) and improve performance (e.g., loading content faster). |
Duration of browsing Deleted when the browser is closed |
| Security Cookies | If you register to access a restricted area, our cookies ensure that your device is logged in for the duration of your visit. To access a restricted area, you will need your username and password. |
Duration of browsing Deleted when the browser is closed |
| Website Preferences | Our cookies may also record your website-related preferences (e.g. language) or seek to enhance your experience (e.g., by personalizing a greeting or content). This will apply to areas where you have specifically registered to access or to create an account. |
Duration of browsing Deleted when the browser is closed |
| Analysis | We use various third-party analytics tools to help us understand how our website is used by its visitors. This allows us to improve the quality and content on the website ……………. for our visitors. Aggregated statistics cover topics such as the total number of visits or page views, and referrals to our websites. For more details on our use of Google Analytics, see below. | Duration , but are automatically deleted after two years if you no longer visit the website ……………… |
| Website visitor comments | We use an external partner survey tool to ask a percentage of visitors to provide feedback. Cookies are used to prevent visitors from being invited multiple times. The first cookie (1) is set if the visitor is not invited to participate in the survey, and is used to ensure that visitors are not invited after the first visit to the website. The second cookie (2) is set if the visitor is invited to participate in the survey, and is used to ensure that the visitor is not invited again within a 90-day period. |
Duration of browsing Deleted when the browser is closed Duration They are automatically deleted after 90 days or when the invitation to provide feedback appears. |
| Social media dissemination | We use third-party social media widgets or buttons to provide you with additional functionality to share content on our websites via social media sites and email. The use of these widgets or buttons may place a cookie on your device to make their service easier to use, ensure that your interaction is reflected on our websites (e.g., updating social media share counts) and to link information about your activities across the Internet and on our website. We encourage you to review each provider's privacy policy before using any such service. For more details on the use of widgets and social media applications, see below. |
Duration , but are automatically deleted after two years if you no longer visit the website ……………… |
Other third-party tools and widgets may be used on our individual websites to provide additional functionality. The use of these tools or widgets may place a cookie on your device to make their service easier to use, and to ensure that your activity is displayed correctly on our websites.
Cookies themselves do not tell us your email address or otherwise identify you personally. In our analytics reports, we may receive identifying information including IP addresses, but only to determine the number of unique visitors to our websites and the geographic origin of visitors, and not to identify individual visitors.
About cookies
Cookies are small text files containing information that are stored in your computer's web browser while you are browsing the Prosleep website and can be removed at any time. The way to remove them is very simple and we are showing you on your behalf so that you can choose whether you want to keep cookies or not for your browsing on our website. Below you will find the ways to remove them from your browser.
We use cookies for the best possible operation of the prosleep.gr website, proper browsing without technical problems, connection and movement on the pages as well as for the provision of advertising content based on your interests and needs. We also use cookies to analyze how visitors use our site www.prosleep.gr, how they navigate it or if they encounter a problem (technical or other nature) in order to correct it as well as to improve its structure and content and the graphical environment of www.prosleep.gr.
A necessary condition for the legality of the operation of all categories of cookies used by our website is your consent by positive action and specifically the selection by you with a separate tickbox for each category of cookies except those necessary for the operation of the website. Also, within the framework of our website's compliance with the New General Regulation of the European Union (2016/679EE) but also with the domestic law on the protection of personal data, our website and our company provide you with the possibility of choosing, by your positive action for each of our actions and for each described purpose of data collection operations, all possibilities for cookie categorizations but also the free withdrawal of your consent at any time.
What information do we collect?
The cookies and information collected are divided into the following categories:
Absolutely necessary
Strictly necessary cookies are essential for the proper functioning of our website prosleep.gr. Without them, your browsing is technically impossible, since they support the basic technical functioning of the website. This specific category of cookies concerns only the technical part of the website and is not related to maintaining or sending and receiving profile category information from you.
This category of cookies allows you to browse and properly use the functions of the e-Shop or My account in order to make online purchases of our products. Without these cookies, we cannot offer efficient operation of our website, nor can we technically support your online orders.
Our company and our website informs you that in the context of our compliance with the New General Data Protection Regulation (2016/679 EU), also known as GDPR, we maintain a record of activities and your consent and choice, within the framework of the right to transparency and accountability of the new regulation.
Performance cookies
Performance cookies collect information about how visitors use our website and our online store. For example, the information collected by performance cookies relates to which pages users and visitors of prosleep.gr visit most frequently and whether error messages arise from websites or subpages of the website or from my account during the process of ordering products by visitors and users. This specific category of cookies is used exclusively to improve the performance of a website, so that we can offer more effective quality in our online services offered.
Our website uses the service of Hotjar to continuously improve the user experience on this site. You can opt out of the Hotjar service by clicking here .
Functionality cookies
This specific category of cookies allows our website to indicate your choices without having to enter your identification details each time. In simple words, the website “remembers” your choices and reminds you of them, if you so wish. Otherwise, it is possible to deactivate this category of cookies so that you can enter the information required to complete an order from our online store yourself each time. The information that this specific category of cookies reminds you of is, for example, the username you have declared, the choice of the language you prefer for your browsing or the use of social media for your connection with direct functionality. This information as collected by this specific category of cookies concerns your browsing ONLY and exclusively on our website and it is not possible to record your browsing activity on other websites.
As mentioned above, you have the option to not accept this particular category of cookies. However, in such an event, it is certain that the performance and functionality of our website will be affected and your access to certain content will inevitably be limited.
Targeting cookies
This category of cookies is used to provide content that is more relevant to your interests. This category of cookies aims to send targeted advertising/offers, limit advertising views or measure the effectiveness of an advertising campaign. They are usually placed to remember your visit to our website and to each subpage of the website. Our website www.prosleep.gr uses the Google Analytics service for mainly statistical purposes and secondarily for marketing and advertising. Also, our website uses the Facebook service for the purpose of repeat marketing.
However, you must be fully informed and for this reason our company, in compliance with the new General Regulation for the Protection of Personal Data, gives you the right to choose by your own positive act and requests your consent specifically for this specific category of cookies.
Furthermore, if you give your consent to this particular category of cookies by freely selecting the relevant tickbox, then you should be aware that our third-party suppliers, including Google, Facebook may display advertisements of our Company on websites on the internet when you visit them. If you do not give your consent and do not select this particular category of cookies, then this option will not apply to you.
In addition, with this specific category of cookies, our third-party suppliers, including Google and Facebook, may use cookies to update, optimize and display advertisements based on the user's previous visit to the prosleep.gr website.
That is, if you select this specific category of cookies, then if you have visited our website, this specific category of cookies may be used by Google and third-party suppliers in order to display advertising content and product offers of our company during your browsing on other websites. This practically means that prosleep.gr may also use cookies from a previous visit to its website for remarketing, again subject to the explicit selection of this specific category of cookies and your consent to perform the actions described above.
Users can opt out of such use of cookies by Google, here
Users can opt out of such use of cookies by Facebook, here
If this specific category of cookies is not selected, the following will apply:
- Google will not associate your browsing data from websites and apps that work with Google, including those that show ads from Google, with your Google Account.
- Google will not use your Google Account activity and information to personalize ads on websites and apps that partner with Google.
- You'll still see personalized ads on these sites and apps, but they won't be based on your Google Account activity and information.
Additionally, you will be able to configure your Browser to notify you each time before cookies are downloaded and to decide whether to accept or reject them, as well as to choose which sites you want to use your browsing cookies for advertising purposes. In this case, please note that it is highly likely that you will not be able to utilize all the features of our website.
prosleep.gr, if you choose this specific category of cookies with your consent, may use Google Analytics features for display advertising (e.g., remarketing, Google Display Network display reports, Doubleclick Campaign Manager integration and reports). demographics and interests ).
An additional option that you have and we inform you of in order to cultivate transparency, confidentiality and security of your data is the use of Advertising Settings , where visitors can opt out of Google Analytics for display ads and customize Google Display Network ads. This is where the available opt-out options Google Analytics for the web.
prosleep.gr complies with the Google AdWords Interest-Based Advertising Policy and them restrictions for sensitive categories and:
If you give your consent, our website and our company use remarketing with Google Analytics for online advertising, requesting your consent in each case.
prosleep.gr and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to its website by some users.
prosleep.gr and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to run reports on how prosleep.gr ad impressions, other uses of advertising services, and interactions with those ad impressions and advertising services are related to visits to the prosleep.gr website.
prosleep.gr may use the data from advertising based on Google interest or third-party audience data (such as age, gender, and interests) with Google Analytics .
You can change your personal preferences in all cookie categories at any time by clicking HERE.
You can also completely delete cookies by following the instructions below, depending on the browser you are using:
For the identity of the processing, the details of the controllers and processors, the purposes of the processing and any other possible information regarding the processing of data in accordance with the new General Regulation 2016/679 EU, you can select HERE.
1.1.3 Google Analytics
Our company uses Google Analytics. More information about how our company uses Google Analytics can be found here: http://www.google.com/analytics/learn/privacy.html
In order to provide website visitors with more choices about how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the visit to the website should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.
1.1.4 Skroutz Analytics
Our company does not use, but in order to provide the best possible quality of service to the consumer, it may use the Skroutz Analytics service in the future. Through this service, anonymous usage statistics are shared on Skroutz.gr, while the data received through this service is covered by the Skroutz.gr privacy policy, which you can find at https://www.skroutz.gr/privacy
1.1.5 Web beacons
A web beacon is a small image file on a website that can be used to collect certain data from your computer, such as IP addresses, the time the website content was viewed, the type of browser, and the existence of cookies previously placed by the same server. Our company uses web beacons only in accordance with the provisions of applicable law.
Our company or its service providers may use web beacons to track the effectiveness of third-party websites that provide us with recruitment or advertising services or to collect aggregate visitor statistics and manage cookies.
You have the option to disable some web beacons by rejecting the associated cookies. The web beacon will still be able to record an anonymous visit from your IP address but the information from the cookies will not be recorded.
1.2 Social media apps and widgets
Our company's websites may include functionality to allow you to share via third-party social networking applications, such as the Facebook Like button and Twitter widget. These social networking applications may collect and use information about your use of the company's websites (see details above regarding "Social Networking" cookies). Any personal information you provide through such social networking applications may be collected and used by other members of that social networking application, and such exchanges are governed by the privacy policies of the companies providing the application. We have no control over or responsibility for these companies or their use of your information.
In addition, Company websites may host blogs, forums, crowd-sourcing and other applications or services (collectively referred to as “social media features”). The purpose of social media features is to facilitate the exchange of information and content. Any personal information you provide to any Company social media feature may be disclosed to other users of that social media feature (unless otherwise stated at the point of collection), over which we may have limited or no control.
1.3 Children
The company understands the importance of protecting children's privacy, especially in an online environment. Specifically, our websites are neither intentionally designed nor directed to children under the age of 13. Our policy is to never collect or knowingly maintain data about any person under the age of 13.
2. Disclosure and transfer of Personal Data
We do not share personal data with third parties that are not affiliated with us, unless this is required for our legitimate business purposes and business needs, in order to respond to your requests and/or if required or permitted by law.
In some cases, the company may share your personal data with various external companies or service providers or vendors working on our behalf in order to respond to your requests, after we have informed you in advance and obtained your consent.
Our company does not sell personal data to any third parties. Also, our company will not transfer the personal data you provide to any third parties.
3. Options
Generally, you are not required to submit personal data to our company online, but we may ask you to provide certain personal data in order to receive additional information about our services and our events. Our company may also ask for your permission for certain uses of your personal data, and you can either consent to or refuse these uses. If you wish to receive certain services or communications, such as an electronic newsletter, you will have the opportunity to unsubscribe from the relevant list of recipients at any time by following the instructions contained in each communication or directly from our website. If you decide to unsubscribe from a service or communication, we will try to delete your data as soon as possible, although we may need some time and/or information before we can process your request.
As mentioned above in the “Cookies” section, if you wish to avoid being tracked by cookies as you browse our websites, you can set your browser to reject all cookies or to notify you when a cookie is being sent. Please note, however, that some parts of our websites may not function properly if you choose to refuse cookies.
4. Access
You have the right to request a copy of the personal data we hold about you (the term "Personal Data" as defined in the applicable Greek legislation on the protection of personal data), as well as to review it and generally exercise any right provided for by the legislation on the protection of personal data.
If you wish to submit a request or if you are concerned about any of the above, please contact us at support@prosleep.gr
5. Data security and integrity
The company implements reasonable technical and organizational security policies and procedures in order to protect personal data and information from loss, misuse, alteration or destruction.
Furthermore, we strive to ensure that access to your personal data is limited to those who have a need to know it. Those who have access to the data are required to maintain the confidentiality of this data.
Please be aware that the transmission of information over the internet is not completely secure. Although we make every effort to protect your personal data, we cannot guarantee the security of data transmitted to our website. Once your details have been received, we will implement strict security procedures and features to try to prevent unauthorized access.
We make every reasonable effort to retain the personal data we collect from you only for as long as we need the data for the purpose for which it was collected or until you request its deletion (if this occurs earlier), unless we continue to retain it as required by applicable law.
6. Links to other websites
The Company's websites may contain links to other websites, including websites maintained by other member companies of the Company and governed by other privacy statements, the content of which may differ from this Privacy Statement. Please review the privacy policy of each website you visit before submitting any personal information to it. While we strive to provide links only to websites that share our high standards and respect for privacy, we are not responsible for the content, security or privacy practices of other websites.
7. Provision of professional services
Our relationships with clients are governed by the letters of cooperation and the general terms of transactions, including the use of the personal data we receive. Our company provides services of various types and its role may not always be clear to the individuals who are the subjects of the data. However, the company complies with its obligations arising from the applicable Greek and European legislation on the protection of personal data and the applicable regulatory directives related to the management of personal data.
8. Changes to this Statement
Our company keeps this Statement under frequent review and may modify or revise it periodically at our sole discretion. When we make any changes, we will record the date of modification or revision in the Statement. The updated Statement will apply to you and your information from that date. We encourage you to periodically review this Statement to review whether there are any changes in the way we manage your personal information. This Statement was last updated in April 2018.
9. Contact us
If you have any questions, comments or complaints regarding our management or protection of your personal data or if you wish to modify your personal data or exercise any of your rights as a data subject, please contact us at support@prosleep.gr
Regarding the Codes of Conduct that govern our online store, see here .
10. The identity of the processing
Purpose of processing The data collected may be transmitted and processed and used by our company or the company (external marketing)…. which performs processing on behalf of the above company in order to receive new, unique offers, updates, better service and amazing gifts and discounts, but also for the purpose of promoting marketing, remarketing, personalized marketing and customer service activities.
Duration of processing - ten years after which the files are destroyed.
Data collected – Name, Surname, Shipping address, Mobile phone number, E-mail
Compliance of our company with the basic principles of the New Regulation:
Principle of legality, objectivity and transparency, since we now request your consent for any type of processing, after we have first explained to you the purpose of the processing, the person responsible and executing the processing and the duration of the processing.
Principle of limited purpose and data minimization, since we now only ask you for the necessary information to fulfill the purpose, which is limited and analyzed in a targeted and specific manner in relation to the past.
Principle of data accuracy and limited retention time, as we ask you for double confirmation of the accuracy of your data and limit its retention to 10 years compared to the indefinite period of time in the past.
Principle of data integrity and confidentiality, since our company has ensured unique technical and organizational measures to ensure data integrity and has defined a level of access for its employees to personal data. At the same time, it has all the advanced technical means of information protection.
Finally, we give you access to exercise all your rights in accordance with EU Regulation 2016/679, specifically:
Right to update the personal information provided by you at any time
Right to access, object and correct your data at any time and in any of our stores.
The right to withdraw your consent in an easier way than your consent, as well as the right to limit the processing of your personal data to specific information in relation to what you have already provided.
Right to be forgotten since your data is deleted after 10 years from its registration.